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CLEAR FROM THE START

Simple answers. Before you book.

What we do, what you provide and how to follow your results.

Book direct mail ↗
Local business owner
01

Your printed flyers

FlyerRun does not print. Use your own printer.

02

Your choice of handover

Choose paid pickup or deliver to FlyerRun.

03

Our preparation & deposit

We prepare your stock and deposit it with Canada Post.

Mailing & booking

Does FlyerRun print, design or supply flyers?

We do not print or supply printed flyers. You arrange the finished flyers with your own printer. Any separately requested digital design work needs its own agreed scope; it is not included in mailing.

Can I bring the flyers to FlyerRun?

Yes. Choose Prepare & Deposit. We confirm the drop-off location, time, quantity and packaging before you travel. Or choose Pickup, Prepare & Deposit and approve the distance-based pickup fee.

Who deposits and delivers the mailing?

FlyerRun prepares and deposits both service options. Canada Post delivers Neighbourhood Mail on the approved routes. A deposit receipt confirms handover, not that every household read a flyer.

When should I print?

Confirm route quantities and flyer requirements first. Create and test any tracking QR before printing. Already printed? Share the actual size, weight, thickness, fold and quantity for review.

How do booking and payment work?

Send a request. We review it and provide a final quote. After you approve, send the exact quoted amount by Interac to pay@flyerrun.com with your order reference. We verify receipt and confirm the work. A request does not take payment.

What if I need to change or cancel?

Contact us before work or spending begins. Completed work and approved, non-recoverable costs may be payable. We confirm the balance and next steps. See service terms.

Tracking & online marketing

Can you automatically track my existing business number?

Only with incoming-call records from an authorized, compatible phone service. Entering a Rogers, Bell or Telus number does not connect the line. You can import records or add calls now; automatic feeds need separate setup.

Will a call show which ad or flyer worked?

Not from a shared number alone. Confirm the source with the customer or use a tested source-specific phone connection. Unknown calls stay unassigned. QR batches and campaign forms can identify their own response links.

Can I change my QR destination?

Yes. Save a new website in Calls & QR. The FlyerRun QR link stays the same. An old QR printed with a different company’s or fixed website address cannot be changed by FlyerRun.

Are Google and Meta results automatic?

Automatic ad-account sync is not connected. Enter your platform report totals in Marketing results. FlyerRun compares recorded figures and highlights gaps. Media spend is separate from management fees.

Do you record calls?

No. FlyerRun call logs keep the called business number, reference, time, result and duration. We do not import caller numbers, audio or transcripts.